This Privacy Policy describes how 佰奇創意機械股份有限公司 (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase through rikulau.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” refers to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our business practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we have collected personal information about you from the sources described below over the past 12 months. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide the Services, comply with applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with the Site and use the Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal information we collect.
Information You Provide Directly to Us
Information you submit directly to us through the Services may include:
- Basic contact details, including your name, address, telephone number, and email address.
- Order information, including your name, billing address, shipping address, payment confirmation details, email address, and telephone number.
- Account information, including your username, password, and security questions.
- Shopping information, including the products you view, add to your cart, or add to your wishlist.
- Customer service information, including information you choose to provide in communications with us, such as the content of messages you send through the Services.
Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect Through Cookies
We also automatically collect certain information about your interactions with the Services (“Usage Data”). To do so, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use the Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interactions with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
- Companies that support the Site and the Services, such as Shopify.
- Our payment processors, which collect payment information (such as bank account, credit or debit card information, and billing addresses) to fulfill your orders and provide the products or services you request, in order to perform our contract with you.
- When you visit the Site, open or click on emails we send you, or interact with the Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and Cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of information provided by third parties, nor are we responsible for any third party’s policies or practices. For more information, see “Third-Party Websites and Links” below.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide the Services and perform our contract with you, including processing your payments, fulfilling your orders, sending notifications relating to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and enabling you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on the Site and other websites to you.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or respond to potentially fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with You. We use your personal information to provide customer support and improve our Services. This is in our legitimate interests in responding to your needs, providing effective services to you, and maintaining our business relationship with you.
Cookie
Like many websites, we use Cookies on the Site. We use Cookies to enhance and improve the Site and the Services (including remembering your actions and preferences), conduct analytics, and better understand how users interact with the Services, based on our legitimate interests in administering, improving, and optimizing the Services. We may also allow third parties and service providers to use Cookies on the Site to better tailor services, products, and advertising to you on the Site and other websites.
Most browsers accept Cookies automatically by default, but you can choose to remove or reject Cookies through your browser settings. Please note that removing or blocking Cookies may negatively affect your experience and may cause some features and general functionality of the Services to work incorrectly or become unavailable. In addition, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:
- With vendors or other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, logistics, and shipping.
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalized advertising through third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct or request us to disclose certain information to third parties, or otherwise consent to such disclosure, for example to deliver products to you or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or within our corporate group, based on our legitimate interests in running a successful business.
- In connection with a business transaction such as a merger or bankruptcy; to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests; to enforce applicable terms of service; and to protect or defend the Services, our rights, and the rights of our users or others.
Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (marked with *) for the purposes described above under “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
Categories of Information:
- Identifiers, such as basic contact details and certain order and account information
- Commercial information, such as order information, shopping information, and customer service information
- Internet or other similar network activity, such as Usage Data
Categories of Recipients:
- Vendors and third parties that perform services on our behalf, such as internet service providers, payment processors, logistics partners, customer support partners, and data analytics providers
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
Over the past 12 months, we have “sold” and “shared” (as defined by applicable law) the following personal information for advertising and marketing purposes:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers, such as basic contact details and certain order and account information | Business and marketing partners |
| Commercial information, such as records of products or services purchased and shopping information | Business and marketing partners |
| Internet or other similar network activity, such as Usage Data | Business and marketing partners |
User-Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to anyone.
We do not control who can access information you choose to make public, and we cannot ensure that those with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make public, or for the accuracy, use, or misuse of any information you disclose to or receive from third parties.
Third-Party Websites and Links
The Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information they contain. Information you provide in public or semi-public spaces, including on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or third parties. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or their owners or operators, unless otherwise disclosed in the Services.
Children’s Information
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we have “shared” or “sold” (as defined by applicable law) personal information of individuals under 16 years of age.
Information Security and Retention
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.
- Right to Access / Know. You may have the right to request access to personal information we hold about you, including details about how we use and share your information.
- Right to Delete. You may have the right to request that we delete personal information we maintain about you.
- Right to Correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
- Right to Portability. In certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising. You may have the right to direct us not to “sell” or “share” your personal information, or to opt out of the processing of your personal information for purposes of “targeted advertising,” as defined under applicable privacy laws. Please note that if you visit the Site with the Global Privacy Control opt-out preference signal enabled, depending on where you live, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
- Right to Restrict Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Right to Withdraw Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Right to Appeal: If we decline to act on your request, you may have the right to appeal our decision by replying directly to our denial notice.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as notifications about your account or orders.
You may exercise any of these rights as indicated on the Site or by contacting us using the details provided below.
We will not discriminate against you for exercising any of these rights. Before providing a substantive response, we may need to collect information from you to verify your identity, such as your email address or account information. Under applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require proof that you have authorized the agent to act on your behalf, and we may still need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
We use Shopify advertising services, such as Shopify Audiences, to help personalize the advertisements you see on third-party websites.
Complaints
If you have a complaint about how we process your personal information, please contact us using the details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the details below, or to lodge a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country where you live, including in the United States. Your personal information may also be processed by employees and third-party service providers and partners in those countries.
If we transfer your personal information outside Europe, we will rely on recognized data transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority, unless the destination country has been recognized as providing an adequate level of protection.
Contact Details
If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any rights available to you, please email us at service@baiqi.com.tw or write to us at: 9F.-5, No. 1-67, Wuquan Rd., West Dist., Taichung City 403612, Taiwan.